Question 1

How do I claim my pinned.gg handle?

Accepted Answer

Sign up free at pinned.gg/signup, pick your handle, and your page is live immediately. You can customize it from the dashboard anytime.

Question 2

Do I need to know how to code?

Accepted Answer

No. Everything is drag-and-drop, toggle sections on, drag them into order, and publish.

Question 3

Can I use my own domain?

Accepted Answer

Yes, custom domains are included with Creator. Connect any domain you own from your dashboard settings.

Question 4

How does the live stream badge work?

Accepted Answer

Connect your Twitch or YouTube account and your page automatically shows a live badge whenever you're streaming, no manual updates.

Question 5

How do auto-synced stats work?

Accepted Answer

Once you connect your platforms, follower counts and rank stats refresh automatically so your page always shows current numbers.

Question 6

Which platforms can I schedule to?

Accepted Answer

X/Twitter, Instagram, Facebook, Threads, Pinterest, YouTube (videos), Bluesky, and Discord at launch.

Question 7

Is the scheduler an extra cost?

Accepted Answer

No, it's included in the Creator subscription alongside your link in bio.

Question 8

How much does Pinned cost?

Accepted Answer

Creator is $39/month or $390/year. Business, which adds an AI marketing team, the AI blog generator, and the SEO growth tool, is $100/month or $1,000/year per brand (a brand is a workspace with its own accounts, team, and agents). Both start with a 14-day free trial, annual billing gives you two months free, and there's also a free plan with a basic bio link page.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. Cancel whenever you like, your page stays live on the Free plan and nothing is deleted.

Question 10

Is there a free trial?

Accepted Answer

Yes — your first paid subscription, Creator or Business, starts with a 14-day free trial. You won't be charged until the trial ends, and you can cancel anytime during it at no cost.

How can we help?

Still stuck?

How can we help?

Still stuck?